Refund policy
Last updated 12 September 2026
The short version
- Fourteen days from purchase. Full amount. No questions asked.
- Email support@recurring.sh from the address you paid with. That is the whole process.
- You do not have to explain why, and you will not be talked out of it.
The policy
If Recurring Pro is not worth what you paid, ask for your money back within 14 days of buying it and you get the full amount. You do not need a reason, and you will not be asked for one.
The reason this exists: you are buying a set of reference files sight unseen. The free Core skill shows you what one of them is like, but it does not show you the other five. A refund window is the only honest way to close that gap.
How to ask
Email support@recurring.sh from the address you used to pay. Include the order reference from your Dodo receipt if you have it to hand, which makes it faster, but it is not required.
You will get a reply within one business day confirming the refund has been submitted.
What happens next
- Refunds are processed by Dodo Payments, the Merchant of Record for the sale. The money goes back to the card or account you paid with.
- How long it takes to appear is up to your bank, not to Dodo or to me. Five to ten business days is typical, and it can be longer for some international cards.
- Your access to the private repository ends when the refund is processed, and the files you have already downloaded are no longer licensed to you. See the terms.
After fourteen days
The 14-day window is the commitment. Past it, refunds are not guaranteed, but if something has genuinely gone wrong, write anyway and say what happened. A product that did not do what its own landing page said it would is a different conversation from a change of mind.
Recurring Core
Core is free and always will be, so there is nothing to refund. You can stop using it by deleting the skill folder from your repository.
Chargebacks
Please email before disputing a charge with your bank. A refund takes one message and costs nothing; a chargeback takes weeks, and it gets you the same outcome. If you have written and had no reply within two business days, dispute away.
Contact
Email support@recurring.sh.
This policy is written in plain language and is the commitment actually made on the landing page. It is not legal advice, and it is pending review by a qualified lawyer before launch. Your statutory rights as a consumer are not affected by anything here.